
[Autor: Vinchen | Via: Wooster Collective]

"But consumption is too accessible now. What really counts today is status - and that comes from your eco-credentials, or your status in the virtual world, or your creativity as a consumer."
"Ideas are useless unless used. The proof of their value is only in their implementation. Until then, they are in limbo."
"What do you want from an airline beyond a well-priced ticket and punctual service? Do you want more legroom? A guarantee that the crying baby will be at least 10 rows away from you? That the man across the aisle will not snore for a solid six hours between Hong Kong and Melbourne? Or a cabin full of attentive and elegant flight attendants who anticipate your next need?"

"The real brand heroes are so often the small guys. The guys who innovate because they can't spend; the guys who understand brand utility, because if they didn't their companies would wither before they sprouted their first bud; the guys who know their audience, because they, well, talk to them."
"Consumers are being swamped with negative messages and annoying offers. This has the effect of destroying trust and fostering indifference – about the worst thing that can happen to a provider; in fact, any kind of marketing today should be permission marketing".
O mercado do retalho alimentar é realmente bastante dinâmico e inovador. De um modo geral as grandes cadeias de supermercados competem e tentam diferenciar-se entre si através de 4 atributos-chave: Preço, Variedade e diversidade da oferta, Conveniência e Experiência no ponto-de-venda. 