
"Those who believe in telekinetics, raise my hand."



"Successful brands help consumers create stories full of promisses." -- Gerald Zaltman
"Permission marketing, non-intrusive advertising, opting in and engaging with rather than shouting at the consumer are not just fashionable buzzwords but essential ways of thinking about how to communicate successfully.”


"The power of mass creativity is about what the rise of the likes of Wikipedia and Youtube, Linux and Craigslist means for the way we organise ourselves, not just in digital businesses but in schools and hospitals, cities and mainstream corporations. My argument is that these new forms of mass, creative collaboration announce the arrival of a society in which participation will be the key organising idea rather than consumption and work. People want to be players not just spectators, part of the action, not on the sidelines." -- Charles Leadbeater, "We-think"
"Put your best people on your biggest opportunities, not your biggest problems."


"The consumer actually wants to buy health and beauty while remaining on the sofa: our lifestyle is less active than it has ever been."
"All creative people need something to rebel against, it's what gives their lives excitement, and it's creative people who make the client's lives exciting."